Prices and conditions apply to North America and Europe
residents. For other countries, we will
confirm you by e-mail, if the conditions are different, in particular
for the tax and transport aspect. If any changes are observed, which are
not acceptable for you, you will have in any case the opportunity to cancel your former
As pipes are hand crafted products, pictures are not a contractual description of the sold products, except for the Masterpieces, which are unique specimens.
It is the same for the indicated size, which can not represent the precise size of the shipped pipe. But of course, if you are not completely satisfied with the received products, you can return the product to Ad Hoc Pipe in the conditions defined in RETURN policy. .
|C O N D I T I O N S|
Our prices are expressed in US$. But we are obliged to charge you in FF (French Francs).
We will manage the change rate, so that the real cost in US$, will be at 1% more or less
the indicated Order total of your order form.
Our indicated prices apply for all customer, except Haddock Club members.
If your browser supports Java Script all discount calculations will be made automatically in the Ad Hoc Pipe order form, by using the button "Compute Total". .
All orders will be confirmed by e-mail within 2 business days. The order will be process, if no discrepancy is detected. Ad Hoc Pipe will deliver all ordered products to your door step in about 10 to 15 business days (normally 2/3 weeks).This lead-time starts at reception of your order and applies, when using our normal carrier. If your need shorter lead-time, please ask us, we will do our best to satisfy your request.
|L E A D - T I M E|
|S H I P P I N G||
For North America and Europe residents shipping costs will be
for all orders of $55 USD or more. For all other orders, a $6 USD shipping and handling fee will be charged to you. If your browser supports Java Script all calculation will be made automatically in the Ad Hoc Pipe order form, by using the button "Compute Total". For others countries, we will confirm you the conditions of the sale and in any case you will have the opportunity to accept (or refuse) them. .
All Ad Hoc pipe products are guaranteed to meet your satisfaction. If you are not completely satisfied, fill the Ad Hoc Pipe Return Form to obtain a RMA (Return Material Authorization) number and return the product immediately for exchange or fund refund. Returned items must be unused, returned in original packaging within 30 days of being shipped to you. Shipping charges are not refundable. But if you ask for an exchange, no shipping fees will be charge to you for the shipping of your new choice. Please don't return any product, without an RMA number.
|R E T U R N|
|G U A R A N T E E||
All Ad Hoc pipe products are covered with a 90 days warranty, for any manufacturer defect. If although all the skilled of our smoking pipe manufacturers, you should experience any problem with our products, please inform us using Ad Hoc Pipe Warranty Form and we will take the appropriate actions for the recovering of your satisfaction.
|SAINT-CLAUDE||PAUL LANIER||CLASSIC||SPECIAL||COLOR||FREEHAND||ACCESSORIES||ORDERING||CONTACT US||HADDOCK CLUB|